You Need A Budget Status

USAA - Transactions Not Importing

Monitoring - Our Direct Import provider has resolved the issue with USAA! 🎉 Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write in to [email protected]!
Jan 27, 2023 - 17:15 UTC

Identified - We've identified the cause of the issue with USAA transactions and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your budget updated.
Jan 26, 2023 - 14:18 UTC

Investigating - We are investigating a spike in transactions not importing for USAA. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your budget up to date!
Jan 25, 2023 - 14:40 UTC

Truist - Inflow/Outflow Swapped

Identified - We've identified the cause of the issue with Truist tranactions importing incorrectly, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Thank you for your continued patience!
Jan 27, 2023 - 00:15 UTC

Update - We're still investigating this issue with our Direct Import provider and we'll continue to keep you updated as things progress. Don't forget—if this is wreaking too much havoc on your budget, you can unlink the affected account(s) and use our other transaction entry methods to keep your budget up to date.
Jan 10, 2023 - 20:02 UTC

Investigating - We are investigating a spike in transactions importing incorrectly with Truist. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, switch the amounts for any transactions that have already imported with inflows/outflows swapped. If this is wreaking too much havoc on your budget, you may want to unlink the affected account(s) and use our other transaction entry methods to keep your budget up to date!
Dec 28, 2022 - 14:09 UTC

ELAN CardMember Service - Connection and Transaction Issues

Update - Our Direct Import provider has resolved the issue with ELAN! 🎉 Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write in to [email protected]!
Jan 26, 2023 - 15:09 UTC

Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your budget updated.
Jan 24, 2023 - 16:26 UTC

Investigating - We are investigating a spike in both connection and transaction issues for ELAN CardMember Service. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your budget up to date!
Jan 11, 2023 - 19:43 UTC

Amex UK - Unable to link account after updating connection

Update - American Express is still working on the fix, but we're getting closer! We'll update here as soon as we hear anything more.
Jan 26, 2023 - 00:38 UTC

Update - Amex UK has identified the issue on their end, and they've lined up the work for the fix. It looks like the currency code is missing from some of the transaction data in their API, which is what's causing the initial request of transactions to fail (and therefore causing the error message in YNAB). We expect to hear more good news in the coming week, and we'll of course to keep you updated as we learn more.
Jan 19, 2023 - 14:55 UTC

Identified - TrueLayer has identified the root cause of this issue, which occurs when YNAB tries to fetch recent transactions. They are working with Amex UK directly in order to resolve the issue in their API, and we'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your budget updated.
Jan 16, 2023 - 21:08 UTC

Investigating - We are investigating a spike in connection issues with Amex UK, so if you're having trouble linking your account after the recent prompts, please know we're on the case! We're working with TrueLayer to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your budget up to date!
Jan 14, 2023 - 16:12 UTC

Bank of Montreal - Connection Issues

Update - We are continuing to investigate this issue.
Jan 24, 2023 - 00:35 UTC

Investigating - We are investigating a spike in connection issues with the Bank of Montreal. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your budget up to date!
Jan 23, 2023 - 23:29 UTC

Uptime over the past 90 days. View historical uptime.

Web App (app.youneedabudget.com) Operational

90 days ago

100.0 % uptime

Today

Direct Import Providers Operational

90 days ago

99.77 % uptime

Today

Plaid Operational

90 days ago

99.32 % uptime

Today

MX Operational

90 days ago

100.0 % uptime

Today

TrueLayer Operational

90 days ago

100.0 % uptime

Today

Website (www.youneedabudget.com) Operational

90 days ago

99.99 % uptime

Today

Public API Operational

90 days ago

100.0 % uptime

Today

Subscription Provider Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 28, 2023

No incidents reported today.

Jan 27, 2023

Lake Michigan Credit Union - Transactions Not Importing

Resolved - After monitoring LMCU’s connection for the past few days, we’ve confirmed that the issue is resolved! 🎉
Jan 27, 00:53 UTC

Monitoring - Our Direct Import provider has resolved the issue with Lake Michigan Credit Union! 🎉 Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write in to [email protected]!
Jan 24, 13:14 UTC

Update - We are continuing to work with our import provider on this issue, however there has been no resolution as of yet. We'll let you know as soon as we know anything further!
Jan 10, 18:55 UTC

Investigating - We are investigating a spike in transactions not importing for Lake Michigan Credit Union. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your budget up to date!
Dec 12, 18:03 UTC

Jan 26, 2023

Unresolved incidents: Amex UK - Unable to link account after updating connection, ELAN CardMember Service - Connection and Transaction Issues.

Jan 25, 2023

Jan 24, 2023

Fidelity - Transaction Issues (Not Importing or Importing Incorrectly)

Resolved - Unfortunately, this issue with Fidelity is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we will be retiring this from our Status Page in order to keep the information here as fresh and relevant as possible.

No need to worry though! For persistent issues like we are experiencing with Fidelity, we will update our Watchlist Institutions article, so you can monitor the status of your bank there.
Jan 24, 18:20 UTC

Update - We are continuing to work with our import providers as they work directly with Fidelity to resolve these transaction issues. Continue to use our other transaction entry methods to keep your budget updated. Thank you for your continued patience!
Jan 12, 13:56 UTC

Identified - We have been made aware of updates happening on Fidelity's end that are causing these issues with Fidelity transactions importing incorrectly (or not at all). Our providers are working hard to resolve the issues, however Fidelity has stated updates won't be finalized on their end until after the new year, so it likely will be several more weeks before a resolution is possible. We appreciate your patience and will be sure to post further updates as we have them!
Dec 28, 03:07 UTC

Update - We've identified the cause of the issue with Fidelity transactions, and we're working with our Direct Import providers on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your budget updated.
Dec 7, 23:49 UTC

Investigating - We are investigating a spike in transactions not importing or importing incorrectly with Fidelity. We're working with our Direct Import providers to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your budget up to date (and unlink your account if this issue is wreaking too much havoc on your budget).
Dec 1, 16:18 UTC

Jan 23, 2023

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

Jan 15, 2023

No incidents reported.

Jan 14, 2023

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