September 6, 2019 2:24PM UTC
[Investigating] We are investigating an elevated number of errors connecting to Capital One accounts. While this issue is being worked on, you may be able to reconnect by clicking the import button at the top of your account register.
October 23, 2019 6:29PM UTC
[Identified] Capital One recently updated their security settings, so our import partner has to make some significant changes on their side to establish a consistent connection and import transactions. They’re actively working on it!
February 1, 2020 10:44PM UTC
[Identified] This continues to be a high priority issue for our import partner, and their partnership team is working closely with Capital One to resolve it. As of now, there is no estimated timeline for a resolution, but we'll continue to do all that is in our power to push for one.
April 21, 2020 12:43PM UTC
[Identified] While we wish this was a resolution update, we're still in a holding pattern with Capital One while our import partner works with them directly. We're continuing to do what we can to push for a resolution, and you can do the same by reaching out to Capital One on social media, email, or phone calls to let them know you want to use third-party services like YNAB.
February 5, 2021 11:56AM UTC
[Identified] Our import partner is still working with Capital One to restore connectivity and transaction importing capabilities. We will be sure to update here once we have any actionable news!
February 17, 2021 3:05PM UTC
[Identified] Our import partner has made significant progress in their restoration of connectivity to Capital One, and we're testing out the integration now. We'll be sure to keep you updated here as things progress.
February 26, 2021 8:31PM UTC
[Monitoring] Our import partner has re-established their integration with Capital One! 🎉 This new OAuth connection is better than ever, but we will continue to monitor connections over the next several days.
If you have a current Capital One connection that's not yet importing , let’s have you try removing and re-adding the connection. Or, if you don't have a connection in your YNAB account at all, go ahead and add a brand new connection!
If you’re still having trouble or you have a Canadian Capital One connection, write in to [email protected]!