Active Incident

Incident Status

Operational

Components

Direct Import Provider



November 28, 2016 9:17AM UTC
[Monitoring] We are investigating an elevated number of Invalid Credential errors connecting to RBC accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.

Incident Status

Operational

Components

Direct Import Provider



December 1, 2016 5:34PM UTC
[Monitoring] Old Navy Credit Card: Our Direct Import Partner re-established their integration with Old Navy. A majority of accounts are now connected. We’ll continue to monitor the situation for the next few days. If you’re still unable to connect, write in to help@ynab.com! Macy's Credit Card: Our Direct Import partner is working directly with Macy's to resolve this connection issue. While we hope it will be fixed within a couple days, it could take up to a couple weeks depending on the complexity.

Web Application and API

Operational

YouNeedABudget.com

Operational

Direct Import Provider

Operational

Subscription Provider

Operational

YNAB 4 - Migration

Operational

External Services

Heroku

Recurly