[Monitoring] We are investigating an elevated number of Invalid Credential errors connecting to RBC accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.
[Monitoring] Old Navy Credit Card: Our Direct Import Partner re-established their integration with Old Navy. A majority of accounts are now connected. We’ll continue to monitor the situation for the next few days. If you’re still unable to connect, write in to firstname.lastname@example.org!
Macy's Credit Card: Our Direct Import partner is working directly with Macy's to resolve this connection issue. While we hope it will be fixed within a couple days, it could take up to a couple weeks depending on the complexity.