Active Incident

Incident Status

Operational

Components

Direct Import Provider



February 16, 2017 3:20PM UTC
[Monitoring] We are investigating an elevated number of errors connecting to Capital One Credit Card accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.

Incident Status

Operational

Components

Direct Import Provider



December 7, 2016 10:47PM UTC
[Monitoring] We are investigating an elevated number of errors connecting to Barclay Card US accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.

February 10, 2017 3:12PM UTC
[Monitoring] Our Direct Import Partner re-established their integration with Barclay Card US.  We’ll continue to monitor the situation for the next few days. If you’re still unable to connect, write in to help@ynab.com!

Incident Status

Operational

Components

Direct Import Provider



February 17, 2017 5:36PM UTC
[Monitoring] Fidelity: Our Direct Import Partner re-established their integration with Fidelity. A majority of accounts are now connected. We’ll continue to monitor the situation for the next few days. If you’re still unable to connect, write in to help@ynab.com! Macy's: Our Direct Import partner has confirmed that they need to make a fix to their integration with Macy's. Their Relations Department is actively working with Macy's to resolve this issue! Navy Federal Credit Union: We are investigating an elevated number of errors connecting to Navy Federal Credit Union accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register. Simple: We are investigating an issue causing transaction information to import incorrectly.

Web Application and API

Operational

YouNeedABudget.com

Operational

Direct Import Provider

Operational

Subscription Provider

Operational

YNAB 4 - Migration

Operational

External Services

Heroku

Recurly