Active Incident
Discover Credit Cards - Transactions Not ImportingDegraded Performance

Incident Status

Degraded Performance

Components

Direct Import Provider


February 24, 2020 11:08PM UTC
[Investigating] We are investigating an elevated number of reports that transactions from Discover Credit Card accounts aren't importing. While we work with our Direct Import partner on this issue, you may be able to import by clicking the import button at the top of your account register.
Capital One - Connection IssuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


September 6, 2019 2:24PM UTC
[Investigating] We are investigating an elevated number of errors connecting to Capital One accounts. While this issue is being worked on, you may be able to reconnect by clicking the import button at the top of your account register.

October 23, 2019 6:29PM UTC
[Identified] Capital One recently updated their security settings, so our import partner has to make some significant changes on their side to establish a consistent connection and import transactions. They’re actively working on it!

February 1, 2020 10:44PM UTC
[Identified] This continues to be a high priority issue for our import partner, and their partnership team is working closely with Capital One to resolve it. As of now, there is no estimated timeline for a resolution, but we'll continue to do all that is in our power to push for one.
Other Financial Institution IssuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


February 25, 2020 3:33PM UTC
[Investigating] Venmo: Our import partner is continuing to work with Venmo to update their connection integration. We don't have a timeline for resolution, but our import partner is working on this with a high priority!

February 2, 2020 1:21PM UTC
[Investigating] Sam's Club: Platform changes made by Sam's Club are requiring a complex re-build of the connection. There's no timeline for a fix, but we're continuing to work with our import partners on a resolution!

Web Application and Server

Operational

YouNeedABudget.com

Operational

Direct Import Provider

Operational

Subscription Provider

Operational

YNAB 4 - Migration

Operational

Public API

Operational

External Services

Help Scout

Heroku

Intercom

Recurly

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