[Monitoring] We are investigating an elevated number of Capital One 360 Invalid Credential errors. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.
[Monitoring] Barclays: Our Direct Import partner confirmed that Barclay's OTP implementation has made non-interactive aggregation challenging. They have established a relationship with Barclays and is working to improve this integration. In the meantime, you may notice that the "Barclays" option has been removed from the list.
Boeing Employee Credit Union (BECU):We have heard from several BECU users who are unable to connect.
For most folks, re-establishing the connection to BECU has helped:
- Click the Add Account button under your list of accounts.
- Then Remove the connection(s) to this financial institution and hit Cancel.
- Hover over the account name (in the left sidebar) and click on the edit icon.
- Select 'Connect to Bank', search for the financial institution, and follow the prompts.
If you’re still unable to connect, write in to firstname.lastname@example.org!
ASB Bank: Our Direct Import partner has confirmed that ASB is blocking data aggregation so they are unable to support the connection at this time. We hope they will be able to support it again in the future, but there is no timeline available.