Active Incident

Incident Status

Operational

Components

Direct Import Provider



September 2, 2016 2:46PM UTC
[Identified] Citibank transactions are importing incorrectly. Our Direct Import partner is actively working to repair their integration with Citibank. In the meantime, you can try File Based Importing. If you have any questions, email help@ynab.com.

September 7, 2016 8:45PM UTC
[Monitoring] Our Direct Import partner has completed the repair of their integration with Citibank. New transactions appear to be importing correctly.

September 12, 2016 4:51AM UTC
[Monitoring] Transactions may be importing with the payee and memo fields swapped. We are continuing to work with our Direct Import partner to address this issue.

September 16, 2016 2:19PM UTC
[Monitoring] The payee and memo fields have been swapped for all affected Citibank credit card accounts. New transactions that clear Citibank should import as expected. We'll continue to monitor the integration with Citibank through the weekend.

Web Application and API

Operational

YouNeedABudget.com

Operational

Direct Import Provider

Operational

Subscription Provider

Operational

YNAB 4 - Migration

Operational

External Services

Heroku

Recurly