Active Incident
Discover Credit Cards - Prolonged Delayed ErrorsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


September 12, 2019 9:49PM UTC
[Investigating] We are investigating an elevated number of errors connecting to Discover Credit Cards accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.
US Bank - Connection IssuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


September 11, 2019 6:37PM UTC
[Investigating] We are investigating an elevated number of errors connecting to US Bank accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.
SoFi - Connection IssuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


September 11, 2019 6:34PM UTC
[Investigating] We are investigating an elevated number of errors connecting to SoFi accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.
USAA - Unable to ConnectPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


September 9, 2019 7:35PM UTC
[Investigating] We are investigating an elevated number of errors connecting to USAA accounts (a "Connection Blocked" error). While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.
RBC Royal Bank - Connection IssuesOperational

Incident Status

Operational

Components

Direct Import Provider


September 7, 2019 4:20PM UTC
[Investigating] We are investigating an elevated number of errors connecting to RBC Royal Bank accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.

September 14, 2019 7:50PM UTC
[Monitoring] Our Direct Import Partner re-established their integration with RBC Royal Bank. A majority of accounts are now connected. We’ll continue to monitor the situation for the next few days. If you’re still unable to connect, write in to [email protected]!
Capital One - Connection IssuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


September 6, 2019 2:24PM UTC
[Investigating] We are investigating an elevated number of errors connecting to Capital One accounts. While this issue is being worked on, you may be able to reconnect by clicking the import button at the top of your account register.
America First Credit Union - Connection IssuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


August 31, 2019 1:47PM UTC
[Investigating] We are investigating an elevated number of errors connecting to American First Credit Union accounts. While this issue is being worked on, you may be able to reconnect by clicking the import button at the top of your account register.

September 15, 2019 2:43PM UTC
[Identified] Our import partner has identified the issue. While they work on a fix, you may be able to reconnect by clicking the import button at the top of your account register.
American Express Credit Card - Connection IssuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


August 16, 2019 1:54PM UTC
[Investigating] We are investigating an elevated number of errors connecting to American Express Credit Card accounts. While this issue is being worked on, you may be able to reconnect by clicking the import button at the top of your account register.

September 2, 2019 2:12PM UTC
[Identified] Our import partner has identified the issue. In the meantime, you may be able to reconnect by removing and re-adding the American Express Credit Card connection (not the account!).
Citibank - Prolonged Maintenance ErrorsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


September 4, 2019 12:15PM UTC
[Investigating] We are investigating an elevated number of maintenance errors connecting to Citibank accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.
Alliant Credit Union (IL) - Connection IssuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


June 14, 2019 11:38AM UTC
[Investigating] We are investigating an elevated number of errors connecting to Alliant Credit Union (IL) accounts. While this issue is being worked on, you may be able to reconnect by clicking the import button at the top of your account register.

September 6, 2019 11:10PM UTC
[Identified] Alliant has been taking down their system at night, which has thrown a wrench in connection attempts from our import provider during those times. Alliant is currently working alongside our direct import provider on a resolution to this connection issue.
TD Canada Trust and TD Bank - Connection IssuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


September 6, 2019 11:56PM UTC
[Identified] Our Direct Import partner is working still closely with TD on getting this connection re-established, but there is currently no timeline for a resolution.
Other Financial Institution IssuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Direct Import Provider


September 11, 2019 6:11PM UTC
[Identified] Scotiabank: We are investigating an elevated number of errors connecting to Scotiabank accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.

Web Application and API

Operational

YouNeedABudget.com

Operational

Direct Import Provider

Operational

Subscription Provider

Operational

YNAB 4 - Migration

Operational

External Services

GoToMeeting

Heroku

Recurly