Active Incident

Incident Status

Operational

Components

Direct Import Provider



January 6, 2017 5:24PM UTC
[Monitoring] We are investigating an elevated number of errors connecting to Capital One Credit Card accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.
USAAOperational

Incident Status

Operational

Components

Direct Import Provider



January 5, 2017 5:54PM UTC
[Monitoring] We are investigating an elevated number of errors connecting to USAA accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.

Incident Status

Operational

Components

Direct Import Provider



December 7, 2016 10:47PM UTC
[Monitoring] We are investigating an elevated number of errors connecting to Barclay Card US accounts. While we work with our Direct Import partner on this issue, you may be able to reconnect by clicking the import button at the top of your account register.

Incident Status

Operational

Components

Direct Import Provider



January 19, 2017 5:36PM UTC
[Monitoring] Fidelity: Our Direct Import partner has confirmed that they need to make a fix to their integration with Fidelity. Typically this happens if there was a change made to the bank’s online platform, requiring our third-party partner to make some corresponding changes on their end. They’re actively working on it! Macy's: Our Direct Import partner has confirmed that they need to make a fix to their integration with Macy's. Typically this happens if there was a change made to the bank’s online platform, requiring our third-party partner to make some corresponding changes on their end. They’re actively working on it! Suncoast CU: Our Direct Import Partner re-established their integration with Suncoast CU. A majority of accounts are now connected. We’ll continue to monitor the situation for the next few days. If you’re still unable to connect, write in to help@ynab.com! Paypal: We are investigating an elevated number of Paypal accounts not importing transactions. Thank you for your patience while we work with our Direct Import partner on this issue. Simple: We are investigating an elevated number of Simple accounts not importing transactions. Thank you for your patience while we work with our Direct Import partner on this issue.

Web Application and API

Operational

YouNeedABudget.com

Operational

Direct Import Provider

Operational

Subscription Provider

Operational

YNAB 4 - Migration

Operational

External Services

Heroku

Recurly