YNAB Status

Welcome, YNABer!

Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

Investigating - We're investigating a spike in duplicate transaction issues with Chase *credit card* accounts. Duplicate transactions are typically a one-time occurrence, so we ask that you please refer to our Troubleshooting Linked Accounts article for next steps!

If duplicates continue to import after you've followed those steps, you can reach out to us at help@ynab.com with: (1) your credit card account name and (2) a screenshot how those transactions look in YNAB. Then we'll be able to troubleshoot the issue further with our import providers.

Jun 05, 2025 - 21:06 UTC
Mobile Apps (iOS and Android) Operational
90 days ago
100.0 % uptime
Today
Web App (app.ynab.com) Operational
90 days ago
100.0 % uptime
Today
Direct Import Providers ? Operational
90 days ago
100.0 % uptime
Today
Plaid ? Operational
90 days ago
100.0 % uptime
Today
MX ? Operational
90 days ago
100.0 % uptime
Today
TrueLayer ? Operational
90 days ago
100.0 % uptime
Today
Website (www.ynab.com) ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Subscription Provider ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Resolved - Unfortunately, this issue is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue for the remaining five financial institutions:

- AXA Banque (BE)
- GarantiBank (NL)
- HSBC (FR)
- ING Bank Śląski (PL)
- PKO Bank Polski (PL)

Our import provider will continue work behind the scenes, but we'll be retiring this from our Status Page to keep the information here fresh and relevant to newer incidents. When/if this issue is resolved for any of these institutions, we'll post a final update here and anyone subscribed to it will receive an email. In the meantime, we recommend trying to connect every few weeks just in case our provider fixes it before we're notified!

Jun 5, 16:47 UTC
Update - This issue has been resolved for two more institutions:
- Bank Pekao
- Argenta

If you're still having an issue with either of those, please try to remove and re-add the connection, and if the issue persists, reach out to us at help@ynab.com!

Jun 2, 20:55 UTC
Update - A bit more good news! The issue has been resolved for Permanent tsb. If you're still having an issue with Permanent tsb, please try to remove and re-add the connection, and if the issue persists, reach out to us at help@ynab.com!

Here is the updated list of impacted financial institutions:

- Argenta
- AXA Banque (BE)
- Bank Pekao
- GarantiBank
- HSBC (FR) - Particuliers
- ING Bank Śląski
- PKO Bank Polski

May 29, 21:26 UTC
Update - Good news! This is now only impacting the following financial institutions:

- Argenta
- AXA Banque (BE)
- Bank Pekao
- GarantiBank
- HSBC (FR) - Particuliers
- ING Bank Śląski
- Permanent tsb
- PKO Bank Polski

If you're having an issue with a bank that isn't listed above, please try to remove and re-add the connection, and if the issue persists, reach out to us at help@ynab.com!

May 6, 01:00 UTC
Update - Our import provider is working hard to resolve this issue. There aren’t any actionable updates to share just yet, but we’re keeping a close eye and will share more as soon as we can. Thanks so much for your patience!
Apr 23, 18:13 UTC
Identified - We're seeing a spike in connection issues with multiple European financial institutions. Our Direct Import provider is aware of the issue and working with the financial institutions on a fix. We'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Apr 16, 18:15 UTC
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025
May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.